Rent matters - share your thoughts on affordability.

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Consultation has concluded

With the new Welsh Government Rent & Service Charge Standard 2026–2036 keeping affordability at the heart, Tai Calon would like to hear from you to help us set rent levels for our homes.

This year, we want to understand what you value most from our services and what a home means to you. The following information may help you when completing the survey:

Our Corporate Plan sets out our main priorities. By 2025, our aim is that over 90% of our customers will be satisfied or very satisfied with the overall service they receive. This includes:

  • The quality of your home

  • Improvements in environmental efficiency

  • Perceptions of your neighbourhood, supported by the development of around 200 new homes across the county

With the new Welsh Government Rent & Service Charge Standard 2026–2036 keeping affordability at the heart, Tai Calon would like to hear from you to help us set rent levels for our homes.

This year, we want to understand what you value most from our services and what a home means to you. The following information may help you when completing the survey:

Our Corporate Plan sets out our main priorities. By 2025, our aim is that over 90% of our customers will be satisfied or very satisfied with the overall service they receive. This includes:

  • The quality of your home

  • Improvements in environmental efficiency

  • Perceptions of your neighbourhood, supported by the development of around 200 new homes across the county