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Have Your Say – Help Shape the Future of Your Housing Services
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Have Your Say – Help Shape the Future of Your Housing Services
We want to hear from you!
We're inviting you to take part in the STAR Survey – a nationally recognised way for tenants and leaseholders to share their views on the services they receive.
Developed by HouseMark, the STAR (Survey of Tenants and Residents) is used across the UK by housing associations, councils, and ALMOs. It gives tenants a powerful voice in shaping housing services by capturing your thoughts on what’s working well – and where things could be better.
Why Your Feedback Matters
Your responses help us:
Understand what matters most to you
Identify areas for improvement
Make real, meaningful changes to the way we deliver services
Because housing providers across the country use the same core questions, the STAR survey also allows us to compare our performance with others – and keep striving to do better for you.
Built Around You
The STAR framework is designed to be consistent and reliable, with a mix of core and optional questions so it reflects your experience accurately. Your input supports improvements not just locally, but nationally – STAR data has even shaped government policy in England, Scotland, and Wales.
Quick, Easy & Confidential
Taking part is quick, completely confidential, and entirely optional – but every response helps make a difference.
This is your home. Your voice matters. Take the STAR survey today and help shape the services you rely on.
As a thank you for participating you will be entered into a separate prize draw where you could win:
1st prize - £150 voucher
2nd prize - £75 voucher
3rd Prize - £25 voucher
Have Your Say – Help Shape the Future of Your Housing Services
We want to hear from you!
We're inviting you to take part in the STAR Survey – a nationally recognised way for tenants and leaseholders to share their views on the services they receive.
Developed by HouseMark, the STAR (Survey of Tenants and Residents) is used across the UK by housing associations, councils, and ALMOs. It gives tenants a powerful voice in shaping housing services by capturing your thoughts on what’s working well – and where things could be better.
Why Your Feedback Matters
Your responses help us:
Understand what matters most to you
Identify areas for improvement
Make real, meaningful changes to the way we deliver services
Because housing providers across the country use the same core questions, the STAR survey also allows us to compare our performance with others – and keep striving to do better for you.
Built Around You
The STAR framework is designed to be consistent and reliable, with a mix of core and optional questions so it reflects your experience accurately. Your input supports improvements not just locally, but nationally – STAR data has even shaped government policy in England, Scotland, and Wales.
Quick, Easy & Confidential
Taking part is quick, completely confidential, and entirely optional – but every response helps make a difference.
This is your home. Your voice matters. Take the STAR survey today and help shape the services you rely on.
As a thank you for participating you will be entered into a separate prize draw where you could win:
